🛒 Orders & Payments
How can I place an order?
Simply browse our store at spotngrab.com, add items to your cart, and complete checkout. You can also WhatsApp us at +961 81 132 492 and we'll help you place your order directly.
What payment methods do you accept?
We accept cash on delivery for all orders across Lebanon. No credit card or online payment required — you pay when your order arrives at your door.
Can I modify or cancel my order after placing it?
You can request changes within 2 hours of placing your order by contacting us on WhatsApp at +961 81 132 492 or by email at support@spotngrab.com.
🚚 Shipping & Delivery
Where do you deliver?
We deliver to every city and village across Lebanon including Beirut, Tripoli, Sidon, Jounieh, Zahle, Tyre, Baalbek, Byblos, Jdeideh, Metn, Chouf, the Bekaa Valley, North Lebanon, South Lebanon, and Mount Lebanon. Wherever you are in Lebanon, SpotNGrab delivers to you.
How long does delivery take?
Orders typically arrive within 1–3 business days depending on your location in Lebanon. Beirut and major cities are usually faster.
How can I track my order?
Once your order is approved and fulfilled, you'll receive a confirmation. We'll also notify you when your order is out for delivery. For any updates, WhatsApp us at +961 81 132 492 or email support@spotngrab.com.
🔁 Returns & Refunds
Can I return or exchange an item?
We accept exchanges for products that are damaged or defective upon delivery. To qualify, notify us within 48 hours of receiving your order with clear photos of the defect. Once approved, we will exchange the item with the same product or a similar one of equal value, based on availability. Contact us at support@spotngrab.com or WhatsApp +961 81 132 492.
📞 Contact & Support
How can I contact SpotNGrab?
You can reach us through multiple channels: WhatsApp at +961 81 132 492, phone at +961 81 132 493, email at info@spotngrab.com, or message us on Instagram, Facebook, or TikTok @spotngrab.
What are your support hours?
Our support team is available Monday to Saturday, 9 AM – 6 PM.
💼 Selling on SpotNGrab
How can I sell my products on SpotNGrab?
Visit our Sell on SpotNGrab page or email us at sell@spotngrab.com to learn about becoming a seller.