🛒 Orders & Payments
How can I place an order?
You can place an order by adding items to your cart and checking out securely through our website.
What payment methods do you accept?
We accept major credit/debit cards and cash on delivery within Lebanon.
Can I modify or cancel my order after placing it?
You can request changes within 2 hours of placing your order by contacting support@spotngrab.com.
🚚 Shipping & Delivery
Where do you deliver?
We deliver across Lebanon.
How long does delivery take?
Orders typically arrive within 3–5 business days.
How can I track my order?
Once your order is approved or fulfilled, you'll receive a confirmation email. We’ll also notify you when your order is out for delivery. At that point, your product will be on its way to you! For any updates, feel free to contact us at support@spotngrab.com.
🔁 Returns & Refunds
Can I return an item?
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We accept exchanges only for products that are damaged or defective upon delivery.
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To qualify, please notify us within 48 hours of receiving your order with clear photos of the defect.
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Once approved, we will exchange the item with a new one of the same product or similar value, based on availability.
Contact us at support@spotngrab.com or visit our Return & Refund Policy page.
📞 Contact & Support
How can I contact SpotNGrab?
Email us at info@spotngrab.com, call us at +961 81 132 493, or WhatsApp us at +961 81 132 492.
What are your support hours?
Monday to Saturday, 9 AM – 6 PM.
💼💰🚀 Selling on SpotNGrab
How can I sell my products on SpotNGrab?
Visit our Sell on SpotNGrab page or email us at sell@spotngrab.com.